sony screws customer, literally
May 24th, 2007 comments (44) stumble it! digg it! by: technabob
Here’s a case where a picture truly is worth a thousand words…

Apparently Sony thinks this one little “Special Screw” is so special, that it’s worth over 61 euro (appx. $82 US Dollars.) All I can say is, WTF?
[via QT3 via Wired Gadget Lab]
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May 24th, 2007 comments (44): stumble it! digg it! by: technabob
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Well it’s not suprising, i’m in the air force and work on air craft, our parts can be upwards of 100,000 dollars sometimes! The smallest and cheapest item that we use is a lcd segment that costs the government 2,000 USD a pop, and they go out all the time!
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Lol same reaction! WTF?!
F**king Sony. I hope they’re happy.
Zeroes, the thing is, THAT IS A F**KING SCREW!
Well first of all, it may not be sony but a local store that’s selling a sony part – aka a screw. There’s no way to know if that’s what sony charged or the local hypothetical store. either way, I’m not sure it was worth being ripped off to take the picture!
No wonder the PS3 costs so much, they must need at least 4 screws to hold the case together…
lol Adam. Well, at least we know that the PS3 will fail just like the Dreamcast, and loose Sony money just like the old-skool Xbox did.
But jees.. Thats like, £40 in the UK.. For a goddamn screw!?
Well, I guess we in the U.S. get a bargain. Go to:
https://servicesplus.us.sony.biz/sony-parts.aspx
Then search for part #324018911. Here in the states, this “special screw” is a steal, at just $38.40!
Wow, such a deal!
Well see that there is probably a Blu-Ray screw, it’s the future of screwing that’s why it costs so much!
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Hey sony rocks man you can’t say anything about them if they wanna sell a screw for 80 buks let ‘em I say but no one will buy
Where can I order these, I’m doing a bit of diy just now and want to keep the costs down
They must buy parts where the government buys toilet seats.
That’s bulls**t,
https://servicesplus.us.sony.biz/sony-parts.aspx
search for item 324018911 – aka – ‘SCREW, SPECIAL’
costs $4.95, nintetards go back to bed.
Joe, it’s not B.S. when I wrote this story, the price was much higher…
…but it looks like Sony got so much grief over this story that it looks like they dropped the price down to $4.95.
Power to the consumer!
It is called that because anyone who pays that much for it is “Specially Screwed!”
screw that…..lol pun
Hooray for sony. i want too have mr sony’s babies.
Dell charged me $90 for 8 of the rubber stoppers on the bottom of my laptop. I didn’t respond to the invoice, and they forgot about it.
@LOL, had a likewise story w/ Dell with a bracket (24€). Never paid it, never heard from it again.
Dell sent me a replacement hard drive 320gb, and the original was fine. i told them this but they forgot about it, i never got a bill! So i know have a 320gb external hard drive, only cost 5 pounds for the case!
wow, that reminds me. did you all know the government spent $12 billion to invent a pen that could be used in space? it had a lot of other uses too. like the ability to write underwater, and at over 300 degrees. nice to know where our tax dollars are going…….
p.s. the russians used a pencil
You know you can find the exact same screw at home depo. lol
Spencer, that story is completly false. The space pen was developed by a private company and then sold to NASA, as well as the Russians. Prior to this both the US and Russians used pencils in their space crafts, but if the lead snapped you’d have a tiny piece of electrically conductive graphite floating around, which was a serious hazard as it could get into control panels and cause shorts.
well, you have two choices: either you buy the screw and get the thing working, or dont buy it and whatever needs that screw will be useless. that’s why it costs so much, because it is probably used in expensive equipment. that’s why it is often cheaper to buy new than to fix old. also don’t forget you aren’t just paying for the metal in the screw. you are paying for services (shippement, storing, manufacturing etc) which may not be the regular one’s we use for our furniture screws. it may also have a special treatment for tenacity, temperature, strength, anti-oxidation, etc. in other words, it looks like just a screw but it obviously isn’t.
If it looks like a screw turns like a screw it’s a screw
Not only could it be specially treated for tenacity, temperature, strength, anti-oxidation, etc. it may also be able to write in space.
There’s nothing special about it, stop making excuses.
Price gouging, pure and simple.
Sony is the sh*ttiest company when it comes to support and service. Remember when the 400.00 GPRS phone first came out? Every last one of them was defective,and they sent replacements to all who bought one…problem was, the replacement phone was a piece of crap 70.00 phone, compared to the 400.00 phone!?!?!
Sony sucks.
Sony, because there shouldn’t be any difference between getting screws and and getting screwed.
re numb – if it could be used to write in space there would be a danger of the tip of it snapping, causing shorts in the control panels. and dont say the tip wont snap, it is sony dont forget…
Well… Elaborate?
SCREW Sony!
The Screw could be made of Gold and painted black and still be cheaper than $82.
looks like you got screwed !
but screw that, just get another one, its not worth it paying that kind of money for a good screw…
Why throw away the old one, when you can disassemble it, and sell the parts for a profit?
Heck buy a new one, and “part it out” ^-^
He, he the screw screwed you!
Its called Home Depot & a quarter!
that’s bullsh*t … that’s a normal screw that comes with your mp3 car stereo brackets , if you need some i can post some for free.screw me!!!!!!!!!!
Down certain streets round here you can get a screw for a lot less than $80!
Thats hilarious, It even looks like a simple wood screw! But hey, I work for an IT data storage company, and we charge $30 for a coin battery you can buy for $2 that goes in 90% of the keyless entry remotes for cars. And people buy them! Because its cheaper than the $90 that the manufacturer charges!
whats even more funny is on the older systems, the manufacturer won’t sell you the battery, you have to pay $2,500 for a whole new card – so $30 is a steal for our customers haha.
And last i heard Zeroes, if the military is being overcharged for an item, and a military accountant discovers the error, he receives a large sum of money equivelent to half of how much they will save. (like the guy who found out they were being charged something like $10,000 for a hammer back in the 80’s)
Comment #42 is so true.. sony does suck.
strangely enough worth more than alot of the sony made ps3 games that retail for about the same price
WOWW thats insane! I could probably go find the same one at a hardware store for like 2 dollars hahah