xbox 360 warranty extended to 3 years for 3 red rings

July 5th, 2007 post a comment (2) stumble it! digg it! by: technabob

In response to all the recent buzz about the high failure rate of their Xbox 360 console, Microsoft today announced that they will be extending the manufacturer’s warranty on many consoles to three years.

three red rings of doom xbox 360

If your console suffers from three flashing red lights on the “ring of light,” you’re covered. It doesn’t matter if the console is new or used, they’ll replace or fix it for free (including shipping.) So basically, you get a full warranty for one year for any defect, plus two more years to deal with the three-red-rings issue if it crops up.

In addition, if you’ve already paid to have a console repaired with this issue, Microsoft will reimburse you for your expenses.

It’s anticipated that this policy change will cost Microsoft over $1 billion to implement. Yikes. I bet the engineering team that designed the system’s cooling system is in some hot water (pun intended.)

[Letter from Microsoft's Peter Moore]

July 5th, 2007 post a comment (2) stumble it! digg it! by: technabob

tags:

microsoft, overheat, peter moore, red rings, warranty, xbox 360

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2 comments post a comment

1. Jay | July 20th, 2007 at 6:44 pm

sorry but cant send it in gotta get a free fix your own 360 guide with common household items and i WONT give up until i do ive been at it for nearly 1 month now so i wont give up btw do u know of ANY OTHER way on how 2 get dust out of your 360 with common household items other than with dust removal spray or a fan? also i REALLY need a easy but FREE guide using common household items like those links on the side of this post but free they talk about how they care and know how we feel and crap like that nut they STILL want CASH!!! its just not fair its messed up so ii will keep searching until i find some1 2 help me. and if I find a way 2 fix it myself then i will share it with the world so they wont have 2 pay 4 it unless some1 helps me out and then they say dont post this ANYWHERE then i wont its as easy as that so i WILL be waiting 4 a response thank you
2. redx125 | August 24th, 2008 at 4:42 pm

compressed air. very easy. it will definitely help a lot.