X

This website uses cookies.

This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our Cookie Policy.

I agree
Learn More
Great Geek Gifts in the Technabob Shop!Get Technabob Daily: Join our Mailing List! | Follow Us: Facebook | Twitter
Awesomer Media Sites: THE AWESOMER | MIGHTYMEGA | 95OCTANE
subscribe to our rss feedsubscribe via e-mailfollow technabob on twittertechnabob facebook fan pageGoogle+follow us in feedly
Follow Us:
Cool Gadgets, Gizmos, Games and Geek Stuff on Technabob

At&T Says Sorry for That Legal Threat and Uuuuh… What were Your Complaints Again?

by Shane McGlaun
Advertisement

OK all you CEOs and other executive types out there let me impart a little secret on you. There is this thing called the “internet”, Al Gore invented it. If you piss off your customers, they will tell everyone they know. If you act like an asshat of epic proportions, you may even find your asshatery immortalized all across the web by a number of sites like Technabob. What I am trying to say is that the little guy has some teeth today.

I mentioned yesterday how AT&T had threatened a customer with a cease and desist letter for emailing the CEO twice over a few week period. The dude took his story online and the shit storm raged in an epic and biblical way ultimately resulting in AT&T realizing that someone had better apologize.

That lucky soul was a senior AT&T VP and he was thrown under the bus headfirst to take blame of the legal threat. The guy who was threatened, Giorgio Galante, told Engadget that he got a call from a senior VP at AT&T who said the whole legal threat was a misunderstanding coming from a bad interpretation of AT&T corporate policy. Galante accepted the apology and still plans to leave for Sprint and a shiny new EVO 4G. AT&T CEO Randall Stephenson should have just answered the dudes email Jobs style and this would have never happened. Is it just me or if the CEO really felt bad and wanted to look good, would he have not called himself? Our pal Steve has pretty much killed the “a CEO is too busy to read your emails” excuse.

Deals in The Technabob Shop




More from Awesomer Media...

Tokyo Light Odyssey

Tokyo Light Odyssey

Jet Engine Wall Fan

Jet Engine Wall Fan

Hyundai Ioniq Unlimited+ Program Launches in California

Hyundai Ioniq Unlimited+ Program Launches in California

Watch as a Honda Civic Type R Sets FWD Nürburgring Record

Watch as a Honda Civic Type R Sets FWD Nürburgring Record

Alien Xenomorph Egg Cookie Jar

Alien Xenomorph Egg Cookie Jar

Star-Lord’s Walkman (Sorta)

Star-Lord’s Walkman (Sorta)

Advertisement