xbox 360 august 2007 update problems
filed under: video games
August 8th, 2007 post a comment (11) stumble it! digg it! by: technabob
[UPDATE: It appears that the problems with the update and Xbox Live Marketplace have been corrected as of about 11:30 Central Time this morning.]
The latest Xbox 360 System Update appears to be causing major problems for gamers today. Speaking from personal experience, the update appears to be completely breaking Xbox Live for some users.
The symptom is that your console will say that Xbox Live requires an update, then you’ll try to run the update and after several minutes, the update fails. It then provides advice that you need to test your connection, which eventually tells you that you need an Xbox Live update to complete the tests. I even went as far as reformatting the hard drive on my 360 to make sure there wasn’t some corrupted data on there.
A number of users over on Major Nelson’s site are also reporting similar problems this morning. Microsoft hasn’t provided any information yet on when a fix might be available. I even sat on the 1-800-4MY-XBOX line for about 90 minutes earlier this morning to see if they could provide any insight, but eventually got disconnected and gave up.
…and I thought I’d be checking out that new Stranglehold demo tonight. Oh well, hopefully someone in Redmond is listening.
August 8th, 2007 post a comment (11) stumble it! digg it! by: technabob
tags:
dashboard, fail, microsoft, problem, system, update, xbox 360, xbox live
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11 comments post a comment
1. manchicken | August 8th, 2007 at 12:33 pm
Really? I wasn’t noticing this problem… I downloaded the update last night around 1800-1900.
2. technabob | August 8th, 2007 at 1:03 pm
Problems lasted for a couple of hours intermittently this morning. Seems like they’ve got it all straight now. Too bad I did the drive reformat though. Now I have to re-download all my content, and I lost my game saves.
3. gleaner | August 12th, 2007 at 6:53 am
After the update it hangs when I go into the live messenger area.
And everything is really really sloooooooow.
4. technabob | August 12th, 2007 at 8:12 am
I assume you’ve tried a reboot? After the update finally worked, I didn’t run into any of the speed problems you’re describing.
5. gleaner | August 12th, 2007 at 11:50 am
yes yes, now it hangs when I’m trying to save & sometimes load a game!
hmm… weird. Somethings not right.. might be just my xbox only.
6. technabob | August 12th, 2007 at 2:07 pm
Have you tried clearing your hard drive cache? That might fix the problem, but you may need to re-download game updates after you do this…
To clear the cache on the Xbox 360 do the following:
-Go to the Xbox Dashboard, select the System Blade, and select Memory.
-Highlight the Hard Drive symbol and press Y.
-Press X, X, Left Bumper, Right Bumper, X, X.
You will see a confirmation message to confirm system maintenance, proceed.
This can’t hurt anything, so it might be worth a shot.
7. MikeCamel | August 12th, 2007 at 10:19 pm
jus an fyi, dont waste ur time with xbox live supprts, i called and was on the fone for 60 mins, they gave me all these solutions and noting worked, so they plain out told me to call them back in a couple of weeks to see if they have a solution…y cnat they jus put the update on their site so i can d.l it and put in a cd and put it on my 360….logical enough..rite? and the clearing the hard drive cache doesnt fix it either, it has nothing to do with the harddrive..
8. technabob | August 12th, 2007 at 10:41 pm
well if the update didn’t install, downloading the updater and burning a disc works, but it sounds like gleaner got the update and it messed up his 360 after the fact,
9. Simon O Reilly | January 1st, 2008 at 3:14 pm
My Xbox 360 doesn’t update at all my Xbox 360 tries to update but after ten or fifteen seconds it say’s it can not update and everything I try wouldn’t work and I am starting to get annoyed can you help,I would really appreciate it.
10. Robert Oytun | May 11th, 2008 at 1:50 am
Simon,
I have the same problem, I have tried update CD did not work, tried many times online NEVER WORKS, connected XBOX to assigned IP, no luck, tried different locations, no luck, called support USELESS, spent 45 hours on it, and gave up
11. angela | August 24th, 2008 at 9:40 am
The update deleted all of saved games - Oblivion, Civilizations, Lego Star Wars, Indiana Jones… Any ideas on how to retrieve my data?
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xbox 360 august 2007 update problems