X

This website uses cookies.

This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our Cookie Policy.

I agree
Learn More
Get Geeky Gifts in the Technabob Shop! Follow Us: E-Mail | Facebook | Twitter | Pinterest
Cool Gadgets, Gizmos, Games and Geek Stuff on Technabob
AWESOMER MEDIA SITES: THE AWESOMER | MIGHTYMEGA | 95OCTANE

Bank of America Adding Live Video Chat to ATMs Soon

by Hazel Chua
Advertisement

ATMs and I don’t have the best of relationships. I once had my card eaten by the machine and I had to wait the whole night before their technician came to help me out. I’ve also been cheated out of a couple of bills and touched a wad of chewed-up gum someone stuck at the bottom of the money slot. Not that the last one is the machine’s fault, but, well, it happened because I was using it, anyway.

I’m sure a lot of people could use more timely assistance when they run into trouble with an ATM. The good news is the banks have heard our pleas – at least, one has, anyway – and they plan on rolling out live video chat to their ATMs soon.

Live ATM ChatThe Bank of America has announced that a new ATM feature called “Teller Assist.” This will allow users to contact and direct their queries to a live remote teller via video chat. Katy Knox, who is the head of Bank of America’s retail banking division, explained: “This technology gives customers easy, convenient access to ATM banking services with the added option of having a personal interaction and the support of a teller available at the push of a button.”

The new service will initially be launched in Boston, Massachusetts. The good news is that Bank of America plans to roll out the service to the most of its 16,300 ATMs throughout the year.

[via LA Times via Dvice]

Deals in The Technabob Shop



Prime 1 Swamp Thing Statue

Prime 1 Swamp Thing Statue

Manga Realization Samurai Captain America 1/12 Scale Action Figure

Manga Realization Samurai Captain America 1/12 Scale Action Figure

Advertisement
Great Balls of Steel

Great Balls of Steel

I Just Do Eyes

I Just Do Eyes

2019 Porsche Cayenne Turbo Ups the Performance SUV Ante

2019 Porsche Cayenne Turbo Ups the Performance SUV Ante

2019 Mercedes-Benz S560e: A Plug-in Hybrid Luxury Sedan

2019 Mercedes-Benz S560e: A Plug-in Hybrid Luxury Sedan